Detail-driven systems administrator offering broad-based expertise in design, assembly and administration of enterprise network infrastructures. Well-versed and highly trained industry-standard processes, methodologies and technologies. Expertly interface with users to gather information on network issues, and with vendors to procure resources and services. Skilled at supervising, coaching and training teams of junior network engineers / technicians. History of adeptly monitoring network performance and initiating innovative, low-cost solutions. Bilingual in English and Spanish.

AREAS OF EXPERTISE:

• Systems Strategy, Design & Administration
  

• Network Installation, Setup & Configuration
  

• Network Analysis & Testing
  

• Security & Disaster Recovery
  

• User & Vendor Relations
  

• Root Source Isolation & Troubleshooting
  

TECHNICAL PROFICIENCIES

Certifications: Astaro Certified Engineer (ACE), SteelEye LifeKeeper Certified, Novell Certified Linux Salesperson

Platforms:

Windows:
Desktop: 95,98, NT, 2000, XP, Vista, 7
Server: NT 4, 2000, 2003, 2008

Mac OS:
Desktop: Jaguar, Panther, Tiger, Leopard

Linux:
Desktop: OpenSUSE, RedHat, Ubuntu, Debian, Gentoo, Fedora, Yellow Dog, Slackware, Knoppix,
Server: SUSE Linux Enterprise Server, Ubuntu Server, Redhat A/S 4

Tools: WebTrends Analytics, Lotus Domino Designer, Veritas Backup Exec, Arkeia Server Backup, MS Office (Word, Excel, Outlook)

Hardware:
Servers: IBM Netfinity X & E; Routers: Juniper 2300, Cisco 2600 & 3700; Desktops: Dell, IBM; Printers: HP office, LaserJet & DeskJet

Administer and support a complex Windows-/Solaris-based network infrastructure. Liaise with vendors to procure and resolve issues with network equipment, clients to gather project requirements, and management to provide project progress updates. Contribute to the development, analysis and testing of client Web sites. Generate daily, weekly, monthly, and annual Web traffic trend reports. Compile documentation detailing technical guidelines and procedures.

Key Achievements:

• Steered upgrade of analytical platform from self-hosted to vendor-hosted environment and performed thorough testing of new system to ensure accuracy.
  

• Negotiated a quicker vendor response time, decreasing time taken to provide clients with analytics data from over 72 hours to 24-48 hours, and increasing accuracy of data by up to 80%.
  

• Recaptured nearly a year's worth of missing data, affording client extensive data on Web traffic previously thought lost.